Legal
Terms of service
In counsel review, not yet published. Customers contract on written agreements rather than on this page, no self-serve terms are in effect between you and Seldon, and nothing on this site constitutes an offer of service.
01Status
This document is in counsel review and is not yet published
Seldon Compute, Inc. publishes a legal document only once counsel has reviewed it against the system as actually built. That review is not finished for this one, so no version of it is published here. Nothing on this page is operative, and nothing on this page should be relied on when assessing whether to send us data.
We would rather say that plainly than publish borrowed boilerplate. A privacy notice describes what a company actually does with data, and terms of service are a contract. Both are only worth reading if they are true, and neither is true until the words have been checked against the operational practice behind them.
The finished document will be published here with its effective date recorded at the top. If you need the terms that apply to you before then, ask: customers under agreement contract on written terms today, and we will send what governs your account rather than point you at a page.
Contact
Security, privacy, data handling, and vendor due diligence. Also the address for responsible disclosure.
Contracting, commercial terms, and anything a procurement team needs in writing.
Published today
Enterprise agreements are negotiated rather than clicked through. If your procurement process needs paper before these terms are published, tell us what it requires and we will work to it directly.
Talk to us about contracting02Intended scope
What the document will cover
A list of topics, not a summary of terms. Each item below describes something the finished document will address, and nothing below is operative until that document is published.
- 01The service being sold, defined precisely enough that a buyer can tell what is included in a token rate and what is billed separately.
- 02Availability commitments and service credits, tied to the measurement basis published on the trust center rather than to a headline percentage.
- 03Ownership of inputs and outputs, and the licence each party grants the other for the narrow purposes needed to run the service.
- 04Confidentiality, and how it interacts with the data handling commitments made elsewhere on this site.
- 05Limitation of liability and indemnities, drafted for the jurisdictions we actually contract in.
- 06Suspension and termination, including what happens to data and to in-flight commitments on the way out.
- 07Payment terms, taxes, and how rate changes are communicated for committed-use and dedicated capacity agreements.
- 08Governing law, dispute resolution, and the order of precedence between these terms, an order form, and any negotiated addendum.
If you need something in writing before this is published
Security reviews and procurement processes do not wait for a publication schedule. Write to security@seldon.ai and describe what your process requires. Where an accurate answer exists we will put it in writing, and where one does not we will say so rather than send a document that reads well and means nothing.
The trust center lists the controls that are implemented today and the certifications that are not, with the distinction between the two made explicit.